Step-by-step how-to guides

Select a category from the menu below to view relevant instructions for performing various tasks and system transactions.

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ACH/Wire Instructions

Payment instructions

To pay your monthly PPI invoice by either ACH or wire, download instructions for the trust in which you are a member, either ACSA or BIEBT.

Payment instructions are also included on the ACSA invoice. Additionally, you may contact our Client Services Department at (888) 674-0046 or via email at clientservices@ppibenefits.com. Please reference “Payment Instructions” in the email subject line.

You may also mail a check via standard U.S. Mail or overnight delivery:

  Standard U.S. Mail Overnight Delivery
ACSA Clients: ACSA Group Insurance
P.O. Box 416799
Boston, MA 02241-6799
Bank of America Lockbox Services
ACSA Lockbox 416799
MA5-527-02-07
2 Morrissey Boulevard
Dorchester, MA 02125
BIEB Clients: BIEB Group Insurance
P.O. Box 416861
Boston, MA 02241-6861
Bank of America Lockbox Services
BIEB Lockbox 416861
MA5-527-02-07
2 Morrissey Boulevard
Dorchester, MA 02125

 

Documents to download