Routine Billing & Eligibility Service: clientservices@ppibenefits.com (888) 674-0046
Standard Processing: faxesbe@ppibenefits.com
To send us a fax: Enrollment/Change forms: (203) 793-1210 All other faxes: (203) 793-1212
Active, AutoEnroll COBRA Clients: cobrainquiries@ppibenefits.com
Active, Incoming EDI File Clients Only: EDIunit@ppibenefits.com
SelfEnroll Clients: selfenroll@ppibenefits.com
Employee Navigator Clients: ppiee-nav@ppibenefits.com
EOI: ppiunderwriting@ppibenefits.com
Accounts Payable: accounts.receivable@ppibenefits.com
www.reliancestandard.com
Customer Care: (800) 351-7500 customer.service@rsli.com Fax: (267) 256-3532
Disability Insurance Claims: (800) 351-7500 New Claim: claimsintake@rsli.com Existing Claim: DocManagementFaxes@rsli.com Fax - New Claim: (267) 256-3519 Fax - Existing Claim: (267) 256-3548
Life Insurance Claims: (800) 351-7500 LifeClaimsScan@rsli.com Fax - New Claim: (267) 256-3518 Fax - Existing Claim: (267) 256-3537
File a claim
Forms Library
Dental/Vision forms by state
www.unum.com
Employer Support: (800) 275-8686
Member Service: (866) 679-3054
Claims: (800) 447-2498
www.vbaplans.com
Members (800) 432-4966 or (412) 881-4900 x 1 Fax: (412) 881-4898 memberservices@vbaplans.com
Benefits Administrators: For billing questions (800) 432-4966 Fax: (412) 881-5522 billing@vbaplans.com
For enrollment questions (800) 432-4966 x 3, option 1 Fax: (412) 881-4898 clientrelations@vbaplans.com
For plan questions (800) 432-4966 x 3, option 1 Fax: (412) 881-7319 clientrelations@vbaplans.com
Forms
www.standard.com (888) 937-4783
Group Dental or Vision Claims Service: (800) 547-9515 In NY: (888) 396-8641 (In NY) Fax: (402) 467-7336
Group Short Term Disability Service: (800) 368-2859 In NY: (800) 426-4332 Fax: (800) 378-6053 Fax in NY: (800) 378-8361
Group Long Term Disability Service: (800) 368-1135 In NY: (800) 426-4332 Fax: (888) 878-3686 Fax in NY: (800) 378-8361
www.sunlife.com (800) 786-5433
Submit a claim
Dental ID Cards
Universal Life/Whole Life: (800) 862-6266 Fax: (888) 863-8311 USWeb_Individual_Customer_Service@Sunlife.com
Term Life: (877) 431-7379 admin@sunlifeterm.com
New York Correspondence: (877) 750-8683 Fax: (888) 863-8311 USWeb_Individual_Customer_Service@Sunlife.com
All other policies: (800) 862-6266 Fax: (888) 863-8311 USWeb_Individual_Customer_Service@Sunlife.com
www.principal.com
Life & Disability Customer Service: (800) 245-1522Life insurance claim formDisability claim form
Dental Customer Service: (800) 247-4695Dental & Vision ClaimsSBDClaims@principal.comFax: (800) 255-6609
Critical illness claim form New York customers: Complete and submit the Specified disease claim form (PDF).
Accident claim form
www.newyorklife.com
General number: (800) 225-5695
Claims: gbsclaimsolutions@newyorklife.com
Submit a Claim
Client and Member Services: (833) 259-0293
Client Hub
Claims: Claims@MyChoiceAccounts.com Claims Fax: (978) 552-0168
www.mutualofomaha.com
Service: (requires, policy # and DOB): (800) 775-6000
Claims: (855) 218-1466
Customer Service (not for Claims): (800) 523-2233
Group Disability Claims: (888) 277-4767 or (888) 301-5615
Group Life and Accident (AD&D) Claims: (888) 563-1124 or (888) 563-1114
Start or manage a claim
Conversions & Portability The Hartford, Portability and Conversion Unit P.O. Box 43786 Cleveland, OH 44143-0786 Phone: 877-320-0484 Fax: 440-646-9339
www.Metlife.com (800) 638-5000
Eligibility 1-800-282-8738
Dental Claims Hotline: (800) 942-0854
Disability Claims: (800) 300-4296
Life Claims: (800) 638-6420 prompt 2
Vision Claims: (855) 638-3931
www.lincolnfinancial.com
Client Services: 800-423-2765 Clientservices@LFG.com
Claims: Log in at https://www.lincolnfinancial.com/secure/logout
www.guardiananytime.com
Dental Customer Service: (800) 541-7846
Life Customer Service: (800) 525-4542
Disability Customer Service: (800) 268-2525
www.empireblue.com
Member Services: (800) 447-8255
Member, claims and eligibilty: (866) 274-9887 EBCustomerService@equitable.com
www.deltadentalct.com
Eligibility: (800) 452-9310
Claims mailing address: Delta Dental of New Jersey P.O. Box 16354 Little Rock, AR 72231
Member Services: (800) 452-9310
Dental Forms Library for Employers
Download Member Forms
Customer Service: 800-721-7987 Submit an inquiry
www.prudential.com
File a Claim
Member Services: (800) 732-0416
Customer Service: (800) 789-2720
Fraud Center: https://www.allstateidentityprotection.com/unemployment-fraud-center
Support: csassistance@avesis.com
Clients/Employers: (855) 214 -6777
Claims: (800)-828-9341
Claims: group@ameritas.com, (800) 659-5556
ID Cards: group_assistants@ameritas.com
Customer Service: (800) 487-5553
Forms / Disclosures
www.amben.com
Support: support@amben.com
Documents & Forms
Members should call the number on the back of their ID to reach an Aetna member services representative.
Online Member Services contact form
Aetna Medical: (800)862-6842
Aetna Dental Member Services: (877) 238-6200
Providers for eligibility: (800) 624-0756
Aetna Navigator Website Assistance: (800) 225-3375
Cigna HealthcareSM Customer Service: (800) 997-1654 TTY/TDD Service: Dial 711 and follow prompts
Coverage and Claims, Medical, Dental, Vision: (800) 244-6224
Website Assistance: (800) 853-2713
Medical Claims Cigna Healthcare PO Box 182223 Chattanooga, TN 37422-7223
Dental Claims Cigna Healthcare PO Box 188037 Chattanooga, TN 37422-7223
Cigna Healthcare Vision Claims PO Box 495918 Cincinnati, OH 45249
Vision Claims serviced by EyeMed Cigna Healthcare Vision Claims Department c/o First American Administrators, Inc. PO Box 8504 Mason, OH 45040-7111
Behavioral Health Benefits: (800) 433-5768
www.connecticare.com
Group Membership Administration (including enrollment and COBRA): (800) 333-1733
Member Services: (860) 674-5757 or (800) 251-7722 (TTY: 711) Outside of Connecticut: (800) 251-7722
Behavioral Health: (888) 946-4658
https://www.anthem.com
Medical: (800) 331-1476 or (844) 304-8779 Contact Anthem in Connecticut online
Providers for eligibility: (800) 922-3242
Life & Disability Resources
Life: (800) 552-2137 fax: (800) 850-0017 lifeclaims@anthem.com Life Claims Online
Attn: Life Claims Service Center PO BOX 105448 Atlanta, GA 30348-5448
Disability: 800-232-0113; fax: (800) 850-0017
Attn: Disability Claims Service Center PO BOX 105426 Atlanta, GA 30348-5426
www.emblemhealth.com
Groups with 2-300 employees: (215) 241-2263
Groups with 300+ employees: (215) 241-4773
Support: (877) 626-6057
clientsupport@nonstophealth.com
Employer site: www.uhceservices.com Member site: www.myuhc.com
Oxford Employer Support (888) 201-4216 Member Services (800) 444-6222
UHC Fully Insured Employer Support: (866) 764-7736 Member Services: (800) 444-6222
UnitedHealthcare HMO Billing and Eligibility: (800) 591-9911
UnitedHealthcare Level Funded Employer Support: (877) 797-8816 Member Services: (877) 797-8812
Oxford Level Funded Employer Support: (888) 201-4216 Member Services: (800) 444-6222
Member forms
Prescriptions/Pharmacy Issues: https://employereservices.optum.com
www.myallsaversconnect.com
Members: (800) 291-2634 Option 2
Employers: (800) 291-2634 Option 1